Master Customer Feedback: Learn, React, & Grow
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Collecting customer feedback is essential to business owners. Scott Dodson, Chief Growth Officer at PaleBlue, discusses measuring customer satisfaction in the world of tech.
5 Ways to Get More Restaurant Reviews
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We take a look at how restaurant owners can build business credibility and trust amongst UK consumers, including the importance of online customer reviews
How to Create Engaging Video Content
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As an SME owner, it's important to understand how video content can bring in new leads. Here's a quick guide covering how to create video content that works
Bad Reviews: How to Use Them to Your Advantage
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It's never nice to receive a negative review from a customer. However, there are plenty of ways that business owners can benefit from bad reviews
4 Steps to Better Customer Loyalty in 2016
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Increasing customer loyalty in 2016 – follow advice from successful business owner of Love Energy Savings, Phil Foster.
What’s the Consumer Confidence Index?
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What’s the Consumer Confidence Index, and why is it important in business? Fleximize explains in detail, including how to use this data to plan your budget
6 Zero-Cost Ways to Win Business From Your Competition
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There are many ways to win business from your competition. Some come at a cost. Some are completely free apart from in time and effort. Just like these.
How to Deal With Difficult Customers
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In every industry there will be times when you have to deal with difficult customers. Handle a situation well and most customers will do business with you.
Is The Customer Really Always Right?
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Customer complaints can have a huge impact on a business' reputation. Here's an article exploring how to deal with customer complaints effectively
Use Google Surveys For Customer Data
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Struggling to understand your customers? Here's how your business can utilise Google Surveys to get to know them, and what they want.
Monitoring your Clients' Happiness
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Ensuring your clients are happy and content with your business is key to building lasting relationships and repeat custom. Here's why...
The Businesses That Listen to Customers
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Follow the example of these major companies that keep customers loyal by responding to their feedback.
Asking For Customer Feedback
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Should You Add a Customer Feedback Section?
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Getting customer feedback should be an ongoing effort. Find out how adding a customer feedback section to your website helps keep track of customer needs
How Can I Discover if My Customers Are Satisfied?
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When running a business, your customers should always be your main priority. But how do you know if they are satisfied? Here are our top tips...
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